PRIVACY POLICY

Effective Date: October 10, 2025
Last Updated: October 18, 2025

1. OVERVIEW

This Privacy Policy (“Policy”) describes how Club Moke, LLC (“Club Moke,” “we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit https://clubmoke.com or interact with our rental services, communications, or digital platforms (collectively, the “Services”).

By accessing or using our Services, you agree to this Policy.
If you do not agree, do not access or use our Website or Services.

2. WHO WE ARE

Club Moke, LLC
230 Sunrise Ave, Suite B-159
Palm Beach, FL 33480
Email: info@clubmoke.com
Phone: 561-973-0808

Club Moke operates an online platform for renting street-legal electric Mokes and related vehicles in Palm Beach County and surrounding areas.

3. INFORMATION WE COLLECT

We collect information directly from you, automatically through technology, and from third parties, as detailed below.

a. Information You Provide Directly

When you interact with Club Moke—such as booking a rental, signing up for updates, contacting us, or creating an account—we may collect:

Personal Identifiers: Name, address, phone number, email, driver’s license number, and date of birth.
Payment Information: Billing address, cardholder name, credit/debit card details (processed securely via PCI-compliant payment processors).
Rental Details: Vehicle preferences, dates, pickup/drop-off locations, and insurance information.
Communications: Emails, texts, reviews, or inquiries sent to our team.
Verification Documents: Copies of identification and insurance for legal compliance and rental eligibility.

b. Information Collected Automatically

When you visit our Website, we may automatically collect:

Device Data: IP address, browser type, device type, operating system.
Usage Data: Pages visited, referring/exit pages, time spent, links clicked, and general browsing behavior.
Cookies and Tracking Technologies: Used for analytics, session management, fraud prevention, and marketing personalization.

You can manage cookies through your browser settings, but disabling cookies may limit certain site functions.

c. Information from Third Parties

We may receive information from:

Identity verification providers
Payment processors
Advertising networks and analytics platforms
Social media accounts you link or interact with

4. HOW WE USE YOUR INFORMATION

We use collected information to:

Process Rentals and Payments – verify eligibility, confirm reservations, process transactions, and communicate confirmations.
Provide Customer Support – respond to questions, manage accounts, and resolve issues.
Improve Our Services – analyze trends, test features, and maintain Website performance.
Comply with Legal Obligations – verify driver age (minimum 25), insurance coverage, and identity for rental agreements.
Marketing and Communications – send promotional emails, SMS updates, or special offers (you can opt out anytime).
Security and Fraud Prevention – detect and prevent unauthorized access or misuse.

We only process your data when legally permissible—typically because it’s necessary for a contract, to comply with law, or with your consent.

5. HOW WE SHARE INFORMATION

We do not sell your personal data.
We may share information as follows:

a. Service Providers

With trusted vendors and contractors that perform services on our behalf—such as payment processing, marketing, website hosting, analytics, or insurance verification—bound by confidentiality and data-protection obligations.

b. Legal and Compliance

We may disclose information to law enforcement, regulators, or courts when required by law or to protect our legal rights, safety, and property (including preventing fraud, misuse, or theft of vehicles).

c. Business Transfers

In the event of a merger, sale, restructuring, or acquisition, information may be transferred as a business asset, subject to this Policy.

d. With Your Consent

We may share information for other purposes with your explicit consent.

6. COOKIES AND TRACKING

Club Moke uses cookies, beacons, and similar tracking tools to:

Maintain session state and site functionality
Remember user preferences
Measure site performance
Deliver targeted ads through Google Ads, Meta, or other platforms

You can opt out of personalized ads by visiting:
https://optout.aboutads.info

7. DATA RETENTION

We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy, including to meet legal, accounting, or reporting obligations. Rental records, insurance verifications, and payment data may be retained for up to seven (7) years or longer where required by law.

8. DATA AND SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no electronic system is completely secure.
You acknowledge that you use our Website and Services at your own risk and that Club Moke is not liable for data intercepted during transmission or unauthorized third-party access.

9. YOUR PRIVACY RIGHTS

Depending on your state of residence, you may have the right to:

Access and obtain a copy of your personal data.
Request correction or deletion of inaccurate data.
Opt out of marketing communications.
Withdraw consent (where applicable).

To exercise these rights, email info@clubmoke.com with “Privacy Request” in the subject line.
We may require verification of your identity before processing any request.

We will not discriminate against you for exercising your privacy rights.

10. EMAIL, TEXT, AND MARKETING PREFERENCES

By providing your contact information, you consent to receive communications from Club Moke related to rentals, updates, and promotions.

You may opt out anytime by:

Clicking “Unsubscribe” in email communications, or
Replying STOP to marketing texts.

Transactional communications (such as booking confirmations or account notices) are not subject to opt-out.

11. THIRD-PARTY LINKS AND SERVICES

Our Website may include links to external sites or embedded services.
We are not responsible for the privacy practices of these third parties. Please review their respective privacy policies before submitting personal information.

12. CHILDREN’S PRIVACY

Our Website and Services are not intended for individuals under 18 years old, and rentals require a minimum age of 25.
We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected data from a child, we will delete it promptly.

13. GEOGRAPHIC SCOPE

Our Services are intended for users located in the United States. If you access our Website from outside the U.S., you do so at your own risk and consent to the transfer and processing of your data in the United States under this Policy.

14. DATA TRANSFER & STORAGE

All data is stored and processed on secure servers located in the United States.
By using our Services, you consent to this transfer and storage.

15. CHANGE TO THIS POLICY

We may modify or update this Privacy Policy at any time. Updates become effective upon posting to our Website with a new “Last Updated” date.
Your continued use after updates constitutes acceptance.

16. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, contact:

Club Moke, LLC
230 Sunrise Ave, Suite B-159
Palm Beach, FL 33480
Email: info@clubmoke.com
Phone: 561-973-0808

17. LEGAL NOTICE

This Policy does not create any contractual rights beyond those required by applicable law. Club Moke reserves all legal remedies, including pursuing damages or prosecution for fraudulent activity, unauthorized access, or misuse of our systems or vehicles.

ELECTRONIC SIGNATURE DISCLOSURE

By using our Website or submitting personal data, you acknowledge and agree that electronic communications, consents, and signatures have the same legal effect as written, signed documents.